Facilities Maintenance Manager

CANDIDATE PROFILE

$70,000.00-$85,000.00 per year plus bonus

Relocation Assistance Available

This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

Education and Experience

• High school diploma or GED; 3 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1-year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Assists in managing the preventative maintenance program including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.

• Ensures regulatory compliance to facility regulations and safety standards.

• Assists in managing and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.

• Develops specifications and requirements for service contracts and supports administration of such contracts to support building needs.

• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.

• Oversees and directs the maintenance of grounds, guestrooms and public space

• Develops a long-term plan for preventative maintenance and asset protection and overseeing execution of plan.

• Develops project plans in accordance with renovation or new construction needs.

• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.

• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.

• Ensures fire crew has complete understanding of all procedures, equipment, and alarms.

• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.

• Conducts guest room and public area inspection to ensure guest satisfaction.

• Inspects and evaluates the physical condition of facilities to determine the type of work required.

• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Selects and orders or purchases new equipment, supplies, and furnishings.

• Manages parts and equipment inventory.

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current.

• Maintains property life safety systems (firefighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.

• Strives to improve service performance.

Conducting Human Resources Activities

• Participates in interviewing and hiring of team members with the appropriate skills.

• Uses all available on the job training tools to train new associates and provide follow-up training as necessary.

• Communicates performance expectations in accordance with job descriptions for each position.

• Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.

• Ensures associates understand Company, Resort and Departmental expectations and parameters.

• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.

• Schedules associates to business demands and tracks associate time and attendance.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.

• Observes service behaviors of associates and provides feedback to individuals.

• Ensures associate recognition is taking place on all shifts.

• Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.

• Participates in associate progressive discipline procedures.

• Reviews associate satisfaction results.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture