Field Service Specialist - Commercial
Provides work direction and coordination of staff members engaged in installation and activities and performs installs, tests, and repairs DBS and related equipment that receive communication satellite signals, personally or as a member of a team, for commercial customers, residential customers, and retail outlets by performing the following duties.
Reviews installation specifications, building permit, manufacturer's instructions, and government ordinances to determine installation site.Selects, orients and installs off air broadcast uhf/vhf antenna.Visually inspects installation site to identify obstructions, such as trees or buildings, that could distort or block signals from satellite.Performs off air broadcast network signal strength test, per guidelines.Tests installed system for conformance to specifications.Instructs customer in use of equipment and ensures that documentation is effectively completed and submitted, as appropriate.Replaces or repairs defective parts.Accurately maintains van inventory and coordinates van maintenance schedules, to ensure vehicle is kept in good repair.Promotes and demonstrates departmental standards in performing responsibilities.Assists in hiring, trains and directs the activities of lower level staff.Adheres to and ensures staff is compliant with safety guidelines and requirements.Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.SUPERVISORY RESPONSIBILITIES May be required to supervise lower level departmental staff, in a lead capacity.
High school diploma or GED; and one year related experience and/or training; or equivalent combination of education and experience.
